Privacy Policy
Last updated: September 2026
Data Controller: Design Me Jersey
Trading name: Design Me Jersey
Location: Jersey, Channel Islands
Email: contact@designmejersey.co
Telephone: +44 7797 867290
Website: designmejersey.co
Design Me Jersey respects your privacy and is committed to handling personal information lawfully, fairly, securely and transparently.
This Privacy Policy explains what personal information we collect, why we use it, where it may come from, how long we keep it, who may receive it and the rights available to you under the Data Protection (Jersey) Law 2018.
Design Me Jersey is the data controller for the personal information described in this policy.
1. Information We Collect
Depending on how you interact with Design Me Jersey, we may collect:
- your name;
- email address;
- telephone number;
- business or organisation name;
- professional role where relevant;
- billing and delivery information;
- quotation and order information;
- product requirements and preferences;
- correspondence with us;
- marketing preferences;
- information submitted through our website;
- artwork, logos, photographs, names or other files supplied for printing or personalisation.
Our website may also process limited technical information such as IP address, browser or device information, cookies and security logs.
We aim to collect only information that is adequate, relevant and reasonably necessary for the purpose for which it is used.
2. Where We Obtain Personal Information
Most personal information is provided directly by you when you:
- contact us;
- request a quotation;
- submit a website form;
- place an order;
- communicate with us;
- provide artwork or personalisation information;
- subscribe to marketing or other communications.
For relevant business-to-business enquiries, we may also obtain limited professional contact information from publicly available business sources or business-contact services.
These may include:
- official organisation or company websites;
- business and professional directories;
- official event or charity websites;
- publicly available professional information;
- business contact or sales-management services.
Where personal information has not been obtained directly from you, we will provide the information required under Jersey data protection law within the applicable period and, where we use that information to contact you, no later than the first communication where required.
This includes information identifying the source from which the personal information was obtained. Jersey law specifically requires source information when personal data is obtained indirectly.
3. How We Use Personal Information
We may use personal information to:
- respond to enquiries;
- prepare quotations;
- process and fulfil orders;
- personalise products;
- arrange delivery or collection;
- communicate about orders or quotations;
- provide customer service;
- manage repeat orders;
- maintain accounting and transaction records;
- handle complaints or disputes;
- protect our website and business systems;
- improve our products and services;
- make relevant business-to-business enquiries;
- manage marketing preferences and opt-outs;
- comply with legal, tax, accounting and regulatory obligations.
We do not sell personal information.
4. Lawful Bases for Processing
We process personal information only where we have an appropriate lawful basis.
Depending on the circumstances, these may include:
Contract
Processing may be necessary to provide a quotation, fulfil an order or take steps requested by you before entering into a contract.
Legal obligation
We may process or retain information where required by tax, accounting, regulatory or other legal obligations.
Legitimate interests
We may rely on legitimate interests where processing is reasonably necessary to operate and promote Design Me Jersey, manage customer relationships, protect our business or make relevant business-to-business enquiries.
When relying on legitimate interests, we consider whether the processing is proportionate and whether your rights, freedoms or interests outweigh our business interest.
Consent
Where consent is appropriate or required, we will ask for it.
Where processing relies on consent, you may withdraw consent at any time.
5. Business-to-Business Outreach
Design Me Jersey may contact businesses, charities, clubs and other organisations where there is a reasonable basis to believe that our products or services could be relevant.
This may relate, for example, to:
- events;
- new premises;
- business expansion;
- workwear requirements;
- staff or team clothing;
- club merchandise;
- promotional products;
- fundraising merchandise;
- personalised products;
- printing requirements.
Where an enquiry is directed to a particular professional contact, we aim to ensure that the enquiry is relevant to their role and the organisation they represent.
We aim to carry out targeted and proportionate B2B outreach rather than indiscriminate mass marketing.
Public availability of professional information does not remove our data protection responsibilities.
6. Direct Marketing and Your Right to Object
You have the right to object to the processing of your personal information for direct marketing at any time.
If we contact you for direct marketing purposes, we will clearly inform you that you can object to further marketing.
You may simply reply to our message asking us not to contact you again or email:
If you object, we will stop processing your personal information for direct marketing.
We may retain a minimal suppression record, such as your email address and opt-out status, solely to ensure that we respect your request and do not contact you again accidentally.
Under Article 36 of the Data Protection (Jersey) Law 2018, this right must be brought to the person’s attention at or before the first marketing communication, explicitly and separately, and processing for marketing must cease following an objection.
7. Service Providers
We may use trusted service providers to help operate Design Me Jersey.
These may include providers of:
- website hosting;
- business email;
- cloud storage;
- customer relationship management;
- email and outreach services;
- payment processing;
- accounting;
- printing and production;
- delivery and courier services;
- IT and security services.
These providers may process personal information only where reasonably necessary to provide their services or where otherwise lawfully permitted.
Where a provider processes personal information on our behalf, we take reasonable steps to ensure appropriate contractual and security protections are in place.
We do not provide personal information to unrelated third parties for them to independently market their products or services to you.
8. International Transfers
Some service providers used by Design Me Jersey may process or store personal information outside Jersey.
Where personal information is transferred internationally, we take reasonable steps to ensure the transfer complies with Jersey data protection requirements.
This may include using services operating in jurisdictions recognised as providing an adequate level of protection or using another appropriate lawful transfer safeguard.
You may contact us for further information about safeguards relevant to your personal information.
9. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Our general approach is:
Customer and order information
Kept for as long as reasonably necessary for order fulfilment, customer service, repeat orders, accounting and legal purposes.
Accounting and business records
Kept for the period required by Jersey law. Revenue Jersey currently states that business records must generally be retained for at least six years beginning after the end of the relevant year of assessment.
Enquiries and quotations that do not result in an order
Normally retained for up to 24 months after the last meaningful interaction, unless there is a legitimate reason to retain them longer.
B2B prospect information
Normally reviewed within 12 months of the last verification or meaningful activity and removed where it is no longer accurate, relevant or necessary.
Marketing opt-outs
Minimal suppression information may be retained for as long as reasonably necessary to ensure that we continue to honour the request.
Artwork and production files
Kept only for as long as reasonably necessary for production, customer support, repeat orders or dispute resolution.
10. Accuracy
We take reasonable steps to ensure personal information is accurate where necessary.
Business and professional information may change over time.
If you believe that information we hold about you is incorrect, please contact us and we will review it.
11. Security
We take reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- unauthorised disclosure;
- destruction.
Access to personal information is limited to people and service providers who reasonably require it for the relevant purpose.
No electronic system can be guaranteed to be completely secure, but we use safeguards proportionate to the information being processed.
12. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- be informed about how your information is used;
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion in certain circumstances;
- request restriction of processing;
- request data portability where applicable;
- object to processing based on legitimate interests;
- object to direct marketing at any time;
- withdraw consent where consent is relied upon;
- exercise applicable rights relating to automated decision-making;
- complain to the Jersey Office of the Information Commissioner.
Some rights are subject to conditions or exemptions under Jersey law.
To exercise your rights, contact:
We may ask for information reasonably necessary to verify your identity.
The JOIC’s current privacy-notice checklist specifically identifies these areas—including identity of the controller, categories of data, purposes, lawful bases, retention, recipients and individual rights—as information a Jersey privacy notice should address.
13. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes including:
- essential website functionality;
- security;
- preferences;
- analytics;
- website performance;
- marketing where applicable.
Where consent is legally required before using a non-essential cookie or similar technology, we will seek appropriate consent.
You can also control or delete cookies through your browser settings.
14. Children’s Information
Design Me Jersey does not intentionally collect children’s personal information for marketing purposes.
A parent, guardian, school or other customer may provide a child’s name, photograph, artwork or other information where necessary to create a personalised product.
In those circumstances, we use that information only for the relevant purpose and take particular care to limit its use and disclosure.
15. Changes to This Privacy Policy
We may update this Privacy Policy where our business practices, technology, service providers or legal obligations change.
The latest version will be published on our website and the Last updated date will be updated.
Where a change materially affects how we use existing personal information, we will take appropriate steps to provide notice where required.
16. Contact Us
For questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:
Design Me Jersey
Jersey, Channel Islands
Email: contact@designmejersey.co
Telephone: +44 7797 867290
Website: designmejersey.co
Design Me Jersey has not appointed a separate Data Protection Officer. Data protection enquiries should be directed to the contact details above.
17. Complaints
If you are concerned about how Design Me Jersey has handled your personal information, you may contact us so that we have an opportunity to address the issue.
You also have the right to complain directly to the:
Jersey Office of the Information Commissioner (JOIC)
2nd Floor
5 Castle Street
St Helier
Jersey
JE2 3BT
Telephone: +44 (0)1534 716530
Email: enquiries@jerseyoic.org
Website: jerseyoic.org